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Harnessing Social Media Feedback To Fuel Your Marketing CampaignsBy Alicia Fiorletta Because shoppers are leveraging a variety of channels to browse and buy, they have an array of opinions to…
Executive Viewpoints January 16Mobile Showrooming Leads To Increased Price-Matching In 2013
Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights into how retailers are tailoring their pricing strategies…
News January 15The Four Phases Of E-Commerce Consumer Engagement
Ultimately, every brand wants to reach the pinnacle of consumer engagement. In e-Commerce, that might mean having the latest and greatest technology or the coolest new features. Regardless, the ability…
Executive Viewpoints January 15Bad Experiences Equal Lost Customers
A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but they are less likely to abandon a retailer or Internet service provider,…
Features January 15Medallia Launches Social Feedback Solution
More consumers are turning to social networks to share their feedback on products and retail experiences across channels. Increasingly consumers also are taking note of opinions shared by friends and…
News January 15X2 Computing Unveils Mobile Picking For Home Shopping Operations
X2 Computing, a provider of mobile computing solutions, announced the availability of Mobile Picking, an order fulfillment tool that can increase the efficiency of product picking for retailers with home…
News January 15ParTech Releases New POS Solution At NRF
ParTech, Inc., a solution provider specializing in retail and hospitality markets, has unveiled a new POS terminal at the 2013 NRF BIG Show. The PAR EverServ 7000 was designed to…
News January 15The Social Retail Competition [Infographic]
Social media is critical for customer engagement in today’s retail marketplace. In fact, most retailers heavily invest in Facebook and Twitter.In a review of Average Engagement – which factors in…
Executive Viewpoints January 15Harris Teeter Chooses Cloud-Based AccessVia System For Self-Edge Signs
Harris Teeter, a regional grocery retailer, is switching to a cloud-based version of Web dSignShop from AccessVia to better manage in-store shelf-edge sign printing. Harris Teeter has been self-hosting Web…
News January 14
