Retail TouchPoints

Home Depot And JCPenney Implement MomentFeed

An increasing number of merchants are adding new solutions designed to maximize the value of their social media marketing efforts. Recently, 7-Eleven, Home Depot, JCPenney, and The Coffee Bean & Tea…

85% Of Luxury Marketers Plan To Increase Spending On Digital Marketing In 2013

More retail marketers are relying on digital strategies — including social media, targeted email campaigns and mobile initiatives — to drive customer acquisition and loyalty. In fact, 85% of luxury…

StopLift Scan Avoidance Technology Helps Prevent Loss At Checkout

In-store retail shrinkage continues to concern retailers already faced by thinning profit margins. As many as 39% of merchants link video surveillance to closed-circuit television (CCTV) solutions in stores to…

Leisure Pro Boosts Average Order Value By 65% With Online Chat

Customer service plays a pivotal role in the browsing and buying journey, and has a distinct impact on whether a consumer buys from that retailer or moves on to a…

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

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Redner’s Markets Doubles Online Traffic With Grocery Shopping Network

Placing the customers’ needs at the center of the overall business strategy is critical for success in the retail industry today. Satisfied customers are more likely to return to a…

Best Buy Canada Pilots Mobile POS

An increasing number of retailers are planning to test and adopt mobile POS during 2013. A recent Motorola Solutions mPOS study uncovered that 75% of retailers currently using fixed computers…

Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized during NYFW confirms a new reality for the retail world: More brands…

Halston Adds mPOS Solution From CrossView

Halston, the luxury women’s fashion brand and retailer, has selected CrossView Mobile Point of Sale (mPOS) to enable a more intimate, brand-focused shopping experience. POS mobility will help promote personalized…