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A grocery store associate stocks shelves.

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found that…

Features November 22

Unwrap Holiday Growth: The Top Benefits of Joining an External Loyalty Program this Season

As the holiday season approaches, retailers are under intense pressure to deliver results, with only 27 days between Thanksgiving and Christmas. Rising debt and higher cost of living are contributing…

Executive Viewpoints November 22

Instacart Introduces SNAP Eligibility Screening Tool

Instacart has added an eligibility screener for Supplemental Nutrition Access Program (SNAP) benefits, allowing people to quickly and anonymously check whether they are eligible for SNAP benefits. The Instacart EBT/SNAP…

News November 21
Google Lens new in-store shopping feature.

Google Dives into In-Person Shopping with New Lens and Maps Capabilities

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual…

News November 21

GlassesUSA.com Debuts Next-Day Delivery for Prescription Eyewear

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and…

News November 21

3 Hidden Traps for Retailers this Holiday Season

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing…

Executive Viewpoints November 21

Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the 2024 calendar that has just 27 days between Thanksgiving and Christmas Day.…

Features November 21
Toys 'R' Us will power the ecommerce site for USPS Operation Santa.

Toys ‘R’ Us Powers Ecommerce Site for USPS’ Operation Santa Donation Program

The U.S. Postal Service has launched an online ecommerce catalog powered by Toys ‘R’ Us for the fulfillment of gifts in its Operation Santa program. For 112 years Operation Santa…

News November 20

Citi Trends Promotes Interim CEO to the Position Full-Time

Citi Trends has named Ken Seipel as its new CEO, a job he has held on an interim basis since June 2024. The value-priced apparel retailer also named Peter Sachse,…

News November 20
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