Retail TouchPoints

The More Innovative A Product Is, The Tougher It Is To Bring It To Market By Jules Pieri, Founder and CEO, The Grommet It seems counter-intuitive. After all, everyone is…

Calendars.com Delivers On The Personalization Promise

As competition in the e-Commerce space continues to heat up, online retailers are focused on implementing solutions and marketing strategies that grab consumer eyes and dollars. For example, many eTailers…

Cutter’s Mill Pet Store, a natural pet supply merchant, partnered with Epicor Software to enhance customers’ in-store experience and expand business operations. With the Epicor Eagle system, Cutter’s Mill can…

SmartFurniture.com Drives Sales With Targeted Email Campaigns

Email is a key channel for winning new customers and turning them into loyal, long-term shoppers. In fact, customer acquisition via email has quadrupled over the last four years, according…

CVS/pharmacy Adds New Drug Interaction Checker To Mobile App

CVS/pharmacy has added a Drug Interaction Checker to the mobile app, designed to allow customers to use their smartphones to research how over-the-counter products may interact with prescriptions. Users can…

It’s Time To Make The Doughnuts…By Debbie Hauss, Editor-in-Chief Do you remember how exhausted the Dunkin’ Donuts baker looked in those TV ads? Well, I’m hoping that retail executives are…

Market6 And The Partnering Group Form Alliance

Market6, a SaaS-based retail analytics applications provider, announced a partnership with The Partnering Group (TPG), a strategy and management consulting firm, to help retailers “quickly operationalize improved business processes and…

Jeep, Hershey’s Named Among Top U.S. “Most Patriotic” Brands

With Independence Day upon us, brands have stepped up to show their patriotism. “The ability to leverage something that means a connection to consumers is an advantage,” according to a…

Staples Unveils Smaller Omnichannel Stores Aimed At Mobile Professionals

Staples recently opened two of 45 planned omnichannel stores that incorporate elements of Staples.com and Staples’ mobile offerings into the in-store experience. The first two omnichannel stores opened last month…