Retail TouchPoints

PalmBeach Jewelry Boosts Customer Acquisition With CertainSource

Engaging and acquiring customers is an ongoing challenge for retailers today. Merchants must not only ensure they’re targeting the right consumers, but also must provide compelling offers and incentives that…

Positec Improves Call Center Productivity With Five9 Cloud Solution

Organizations selling to end users as well as retail partners are tasked to manage and respond to a mix of product and commerce inquiries — especially in the call center.…

DICK’s Sporting Goods Supports Efforts To Keep Wrestling In The Olympics

DICK’s Sporting Goods has teamed with USA Wrestling to help promote the 2020 Vision, Keep the Dream Alive initiative, a grass-roots program designed to keep wrestling as an Olympic event.…

Impact Mobile And Star Micronics Launch Mobile Marketing Solution

Impact Mobile, a provider of end-to-end mobile marketing solutions, and Star Micronics, a small printer manufacturer, are partnering to launch a new close-loop mobile offer and redemption service. The new…

IHL Group Dissects Mobile POS “Hype”

As more consumers use mobile devices, retailers are leveraging mobile applications to offer better service and more integrated shopping experiences. In fact, tablet shipments have increased by 38% in 2013,…

BaubleBar Brings The Web To Life With NYC Pop-Up ShopBy Alicia Fiorletta, Associate Editor It’s the summertime and you know what that means: it is pop-up shop season in New…

360pi Partners With IBM To Strengthen Merchandising And Pricing Strategies

360pi today announced a partnership with IBM, which integrates the 360pi pricing intelligence solutions with IBM Smarter Commerce initiative. The combined solution set is designed to enable 360pi to help…

Keeping Pace With Next-Generation Social Media

Following is Part 1 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section discusses the rise of Pinterest and Instagram, as well as consumer behaviors on these sites. Part 2, which…

Internet Retailer Event Draws Record Attendance

There was a palpable positive energy circulating throughout the 2013 Internet Retailer Conference & Exhibition (IRCE) in Chicago last week. Attendance was up by more than 1,000, according to show…