Retail TouchPoints

When Great WFM Makes A Shopper Feel ‘Like A Queen’

By Lorna Pappas, Contributing Writer I’ve written quite a bit recently about workforce management, including a 3-part series about Best Practices In Workforce Management; and Retail TouchPoints (RTP) just published…

PunchTab Launches Loyalty App For ExactTarget

PunchTab, a multichannel loyalty and engagement platform, has released a new loyalty app that will work with marketing automation software from ExactTarget.  The app, which will enable marketers to reward…

What Retailers Can Learn From C. Wonder At Retail TouchPoints, we constantly strive to spotlight emerging trends and best practices that will help retailers succeed in this ever-changing omnichannel era. Social…

Mr Price Implements End-To-End Retail Planning Solution

To accelerate growth and achieve business goals, brands and retailers must ensure they have the most efficient internal processes and solutions in place. Mr Price Group is implementing the end-to-end…

SAP And Hybris Promote ‘OmniCommerce’ As Acquisition Is Finalized

During a global press event announcing the completion of SAP’s acquisition of hybris, company executives touted a new term they are using in reference to retail: “OmniCommerce” defines the “omnichannel…

Facebook And Blogs Influence Purchases Among Fashionistas And Social Shoppers

In order to develop a successful social media strategy, retailers must understand two things about their target customers: browsing and buying preferences across all channels; and the media and communication…

Unwrapping Winning Holiday Strategies

Retailers need to become savvier every year, as consumers demand better inventory, prices and customer service, delivered consistently across channels. Additionally, shoppers continue to make purchase decisions with a more…

TXTMobile Provides Instant Access To Assortment Planning Solutions

Best-in-class brands and retailers are embracing mobile solutions to provide employees with always-on access to vital data. TXT e-solutions, a provider of supply chain management and inventory planning solutions, is…

84% Of Shoppers Use Mobile Devices In-Store

In a recent survey of more than 1,500 smartphone owners, the Google Shopper Marketing Agency Council found that 79% of smartphone owners are “smartphone shoppers” and 84% of all shoppers…