Retail TouchPoints

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Retailers Balk At Brands That Sell Direct To Consumers

Retailers are becoming more hesitant to work with brands that compete with them by selling direct-to-consumer, according to Shopatron in its 2013 Retailer eCommerce Study, which surveyed more than 8,000…

Features July 9

Updated Hybris Commerce Suite Powers All Channels From One Platform

Consumers shift their purchasing power from online and physical stores to mobile and social media without notice, and expect retailers to stay up-to-speed with relevant and seamless cross-channel offers. To…

News July 9

Q&A With Co-Founder Of Clothes Horse

This Q&A with David Whittemore, Co-Founder of Clothes Horse, originally appeared in the I Am Omnichannel newsletter. During this interview, Whittemore shares advice for other retailers and his perspective on…

Executive Viewpoints July 9

Steven Madden Transforms Online And Mobile Presence With MICROS

Steve Madden, a footwear and accessories retailer, is upgrading and expanding its presence across channels with omnichannel solutions from MICROS Systems, a provider of information technologies for the hospitality and…

News July 8

The More Innovative A Product Is, The Tougher It Is To Bring It To Market By Jules Pieri, Founder and CEO, The Grommet It seems counter-intuitive. After all, everyone is…

Executive Viewpoints July 8

Calendars.com Delivers On The Personalization Promise

As competition in the e-Commerce space continues to heat up, online retailers are focused on implementing solutions and marketing strategies that grab consumer eyes and dollars. For example, many eTailers…

News July 8

Cutter’s Mill Pet Store, a natural pet supply merchant, partnered with Epicor Software to enhance customers’ in-store experience and expand business operations. With the Epicor Eagle system, Cutter’s Mill can…

Executive Viewpoints July 5

SmartFurniture.com Drives Sales With Targeted Email Campaigns

Email is a key channel for winning new customers and turning them into loyal, long-term shoppers. In fact, customer acquisition via email has quadrupled over the last four years, according…

News July 5

CVS/pharmacy Adds New Drug Interaction Checker To Mobile App

CVS/pharmacy has added a Drug Interaction Checker to the mobile app, designed to allow customers to use their smartphones to research how over-the-counter products may interact with prescriptions. Users can…

News July 4
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