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Aritzia’s U.S. Revenue Jumps 54% as Store Expansion Continues
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Warby Parker Taps Internal Surveys To Drive Innovation And Growth
Since the inception of Warby Parker in 2010, the multichannel eyewear retailer has evolved from a small startup to a nationally recognized brand. With this consistent growth, however, the retailer…
News July 29The Evolution Of Net Promoter Score: WoMI
By Larry Freed, President and CEO, ForeSee Net Promoter Score, commonly referred to as NPS, was first introduced in the Harvard Business Review in a 2003 article, titled: “The…
Executive Viewpoints July 29See What You Missed This Month On @RTouchPoints!
Just in case you’ve been living under a rock for the last month, or have been off enjoying a nice tropical vacation with family or friends, we’ve decided to spotlight…
Executive Viewpoints July 26Kraft Taps JDA Flowcasting To Maximize Retailer-Supplier Collaboration
Consumers’ growing expectations for a seamless shopping process across all channels has put a strain on the supply chain for both retailers and their supplier partners. To address this challenge…
Features July 26Kmart Adds Buy Online, Pay In Store Option For Shoppers
Kmart now is offering shoppers a new payment option that allows them to reserve products online and buy them in stores. The Pay In Store offering was created to provide…
News July 26Want to Support Your Community? Try Shopping!
Looking for an enjoyable way to spend an afternoon while supporting your community and the economy as a whole? Go shopping. When consumers shop locally, their communities benefit in multiple…
Features July 25American Eagle Outfitters Opens Corporate Office With Omnichannel Focus
American Eagle Outfitters (AEO), which operates under the American Eagle and Aerie brands, has opened a corporate office in San Francisco to drive technological innovation, according to company representatives. The…
News July 25Cashing In With Social Loyalty Programs
Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with consumers and drive incremental sales. But with the rise of mobile and…
Executive Viewpoints July 25Gift Card Purchase And Use Is On The Rise
Most consumers (91.4%) plan to give one to three gift cards as gifts in the next three months, according to a survey released in June by the Retail Gift Card…
News July 25
