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Retailers Create Omnichannel Brand Experiences To Surpass Back-To-School Projections
The back-to-school season is a key time for retailers to gauge consumer sentiment and spending patterns, as well as browsing and buying preferences across all channels. It also is a…
Features July 30CIOs: Learn How Managed Services Can Help Your Business
To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively converge their digital and physical channels, while navigating the complexity a multi-vendor, multichannel IT…
Executive Viewpoints July 30Using Omnichannel Tactics To Cement Customer Loyalty
Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts and retail thought leaders discuss how to effectively integrate…
News July 30Are CPG Manufacturers Up To The Retail Challenge?
You don’t read a lot about how technology adoption differs based on the way various industries operate. For example, in services sectors like retail or banking, a high priority is…
Executive Viewpoints July 30Digital Marketers To Spend 35% More On Tag Management Solutions
Tag management systems are designed to help marketers implement and maintain online applications more efficiently, and without aid from IT. These solutions enable retailers to deploy and manage a plethora…
Features July 30N8 Identity Inc. Unveils Workforce Identity And Access Management Tool
The proliferation of store technologies across channels, combined with high employee turnover rates, makes managing retail system security exceptionally challenging for most retailers. Onboarding, offboarding and changes in responsibilities all…
News July 30Samsonite Adopts MI9 Platform To Unify Data Across Channels
Samsonite has chosen MI9 to power its omnichannel retail campaigns. In planning its omnichannel strategy, Samsonite was looking for “a technology partner to provide us with one operational data model…
News July 29Warby Parker Taps Internal Surveys To Drive Innovation And Growth
Since the inception of Warby Parker in 2010, the multichannel eyewear retailer has evolved from a small startup to a nationally recognized brand. With this consistent growth, however, the retailer…
News July 29The Evolution Of Net Promoter Score: WoMI
By Larry Freed, President and CEO, ForeSee Net Promoter Score, commonly referred to as NPS, was first introduced in the Harvard Business Review in a 2003 article, titled: “The…
Executive Viewpoints July 29
