Retail TouchPoints

Best Buy Canada Taps 360pi To Combat Showrooming

Best Buy Canada has implemented 360mobile, a new solution from 360pi, to help in-store sales associates better serve customers. 360mobile is designed to integrate real-time competitor pricing information with a…

Consumers Express Frustration Over Irrelevant Online Content

Consumers no longer have patience for batch-and-blast marketing campaigns and irrelevant online content, according to new research released by Harris Interactive and Janrain.  Overall, 74% of consumers said they get…

Superbrands And The Unreasonable Screen

By Gary Schwartz, President, Impact Mobile I was speaking with David Epstein, the founder of The Unreasonable Institute, the brainchild of Unreasonable at Sea, the Google sponsored innovation ship that…

Retailers Predict 20% Revenue Boost For 2013 Holiday Sales

For retailers, the holiday season can be the last chance to ramp up sales and bring the fiscal year to a strong close. Last year, total holiday sales increased just…

H&M Activates E-Commerce In America!

It took a bit longer than expected, but H&M has finally established its e-Commerce presence and strategy in the U.S. Folks in the fashion/retail world and consumers alike have been…

93% Of Consumers Would Share Personal Data In Exchange For Customized Offers

Many retailers still are determining how to best provide personalized messages, offers and product recommendations without invading privacy or risking customer trust. However, research commissioned by Infosys has verified that…

When Great WFM Makes A Shopper Feel ‘Like A Queen’

By Lorna Pappas, Contributing Writer I’ve written quite a bit recently about workforce management, including a 3-part series about Best Practices In Workforce Management; and Retail TouchPoints (RTP) just published…

PunchTab Launches Loyalty App For ExactTarget

PunchTab, a multichannel loyalty and engagement platform, has released a new loyalty app that will work with marketing automation software from ExactTarget.  The app, which will enable marketers to reward…

What Retailers Can Learn From C. Wonder At Retail TouchPoints, we constantly strive to spotlight emerging trends and best practices that will help retailers succeed in this ever-changing omnichannel era. Social…