Retail TouchPoints

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Customer Feedback: Retailers’ Marketing BFF

Feedback from friends, family and trusted sources is invaluable to consumers. Especially when it comes to buying new skincare products.  How many times have we asked: Will this product make…

Executive Viewpoints August 22

Birchbox E-commerce Sales Set To Triple In 2013

Birchbox, a merchant that creates interest in products by providing free samples to consumers, has reported significant growth, via two different selling models: monthly subscriptions and e-Commerce sales. E-Commerce transactions…

News August 22

Dunkin’ Donuts Celebrates “Appiversary” With Twitter Sweepstakes

Dunkin’ Donuts recently celebrated the one-year anniversary of its mobile application with the “DD Mobile Appiversary Twitter Sweepstakes,” giving fans the chance to win $10 Dunkin’ Donuts “mGift” cards. The…

News August 21

RFID Gains Momentum In Retail

Retailers have implemented Radio Frequency Identification (RFID) technology to optimize a number of store inventory processes. In addition to creating efficiencies, the technology also can help reduce theft by tracking…

Features August 21

Retail Strategies Beyond The Walls Of Retail

When we talk about retail, most people think about consumer goods such as apparel, electronics or groceries. But in truth, retail encompasses the sale of any goods or services to…

Executive Viewpoints August 21

Grocery Retailer Implements In-Store Mobile App To Streamline Checkout

Retailers across categories are implementing a variety of mobile strategies in stores — from mobile POS to interactive apps — to create a more compelling and enjoyable shopping journey. Compare…

News August 21

The Evolution Of Retail

Retail is not dead, it’s simply evolving. I predict that over the next five years, consumers will experience completely new retail models that effectively use physical locations combined with world…

Features August 21

Tuesday Morning Goes To Single-Channel Shopping

By Kim Zimmermann, Managing Editor  If a retailer has a store that is struggling, they try to right the ship. If the ship is still sinking after investing some time…

Executive Viewpoints August 21

The Rise Of Pop-Up Shops

For years, pop-up shops have been embraced by merchants that sell holiday-themed or seasonal products. But retailers of all sizes are now leveraging ­these limited-time stores to pique consumer interest,…

Features August 20
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