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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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ACI Worldwide Acquires Official Payments Holdings For $109 Million
ACI Worldwide, an electronic payment systems company, is in the process of acquiring electronic payment solutions provider Official Payments Holdings, Inc. The all-cash transaction has an enterprise value of approximately…
News September 25New Research Confirms Social Drives Sales
A longstanding debate has been taking place in the retail world about the effectiveness of social media. When marketers attempt to solve whether social engagement equates to ROI they usually…
Executive Viewpoints September 24220,000 Reasons To Love Belk’s 125 Days Of Prizes
By Sara Kowal, VP of Innovation, ePrize When Southern retailer Belk, realized it was quickly approaching its 125th year anniversary, it knew it had to do something BIG. As the…
Executive Viewpoints September 24Heartland Payment Systems Leverages Bigcommerce To Launch Online Storefront
Heartland Payment Systems, a payment processing company, and Bigcommerce, an e-Commerce platform provider, together have announced the debut of Heartland’s Online Storefront. Heartland’s Online Storefront is designed to provide an…
News September 24Retailers Drive Sales Using Content As A Competitive Advantage
When it comes to content, retailers are recognizing that they need to do more than just describe the products they sell. They need to educate, inspire and differentiate with their…
News September 23Augmenting Reality In Retail
The pace of technological innovations makes it nearly impossible for many retailers to plan what is coming next and where to invest their technology and infrastructure budgets. Of all the…
Executive Viewpoints September 23The Value Of Loyalty
Customer loyalty means profit. And it’s really that simple — studies show that a repeat customer can be at least three times more profitable than a single purchase customer. The…
Executive Viewpoints September 23Quality Of Store Associate Interactions Need Improvement: RSB Survey
CFI Group, a customer satisfaction and analytics firm, has released findings from its inaugural Retail Satisfaction Barometer (RSB) for Q2 2013. The study was created to help identify key drivers…
Features September 23Comm100 Upgrades Live Chat For Mobile Devices
Consumers accustomed to chatting live with retailers on laptop and desktop monitors often struggle to access and view these same functions on mobile devices. In response, Comm100 has optimized Comm100…
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