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New York & Company Adopts PeopleAnswers
New York & Company, a women’s specialty retailer, will implement human resources software from PeopleAnswers to improve staffing efforts across the chain. The solution will initially be launched in 200…
News September 18Optimizing The Accordion-Style Checkout Experience
As more consumers browse and buy online, retailers are designing their checkout processes to be more user-friendly. When checkout pages are not optimized, consumers can get frustrated and leave the…
News September 18Terry Lundgren Goes Undercover… Sort Of
By Kim Zimmermann, Managing Editor Terry Lundgren, the CEO of Macy’s, is a fairly recognizable guy. Chances are he couldn’t go incognito — a la the TV show Undercover Boss…
Executive Viewpoints September 18Customer Wins Illuminate The Role Of Big Data In Holiday Webinar Session
Recalling fond memories of holiday shopping as a boy from the Sears Wish Book, Rusty Warner, SVP of Marketing for SDL, noted that holiday marketing was a lot less complicated…
News September 17RFID: The Key To Tracking Inventory For Omnichannel Success
Following is Part 2 of the Retail TouchPoints feature focused on inventory best practices. This article will focus on new developments in RFID, benefits of the technology and successful retail…
News September 17Maximizing Customer Experience While Minimizing The ‘Creep Factor’
It’s 3pm on Thursday afternoon and your stomach is growling. You know that you need to go to the grocery store but you hate to wait in those long lines…
Executive Viewpoints September 17Retailers Fail To Target Customers Correctly With Email
Making well-informed decisions about marketing to prospects and customers is one of the greatest opportunities for retailers to increase revenue. While merchants are improving their demographic segmentation techniques, many may…
Features September 17Placed Insights Helps Offline Retailers Study Consumer Behavior
E-Commerce retailers have access to a wealth of information on customers: the links they click, the products they purchase, and even the competitor web sites they visit. This breadth of…
News September 17Packaging Helps Create Luxury Brand Experiences…Even Online
One of the key struggles many eTailers have is creating memorable brand interactions and memories throughout the browsing, buying and delivery journey. But progressive online pure-plays like Adore Me are…
Executive Viewpoints September 17
