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What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar
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How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless
Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation.…
Features November 27
Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies
With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending…
Executive Viewpoints November 27
Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game
NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving…
News November 26
Walmart Joins Growing List of Brands Backtracking on DEI Initiatives
Walmart, the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes: The retailer joins…
News November 26
True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences
True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards) will…
News November 26
La-Z-Boy Embraces Experiential Retail in New Chicago Store
La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort. Key elements include a Recliner Runway, where shoppers can…
News November 26
Struggling Kohl’s Snags Michaels CEO to Lead Company
Kohl’s has named Ashley Buchanan, CEO of Michaels, as its new CEO, effective Jan. 15, 2025. Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will…
News November 26
UPDATE: Big Lots Sale to Investment Firm Approved, Paving the Way for a ‘New Phase’
[Update from Nov. 26, 2024] Big Lots has received court approval for the sale of all of its assets and ongoing business operations to investment firm Nexus Capital Management. The…
News November 26
Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer
The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40-year-old company turned its…
Features November 26
