Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Office Depot And OfficeMax Finalize Merger
Office supply retailers Office Depot and OfficeMax have completed a merger under the name Office Depot, Inc. OfficeMax now is a wholly owned subsidiary of Office Depot, Inc., and will…
News November 7Looking At Pop-Ups Through New Lenses
By Alicia Fiorletta, Senior Editor Anyone who has read my blog knows that I’m a strong partisan for pop-ups. Okay, I’m not just a supporter…I’m obsessed with them. Specifically, I’m so intrigued…
Executive Viewpoints November 7Macy’s Implements NantMobile iD Visual Recognition Technology
Macy’s has announced that its new Macy’s Star Gifts mobile app will soon be integrating with NantMobile’s iD visual recognition technology, in order to enhance the customer’s shopping experience by…
News November 7USPS Updates Mobile App To Deliver Improved Holiday Results
During the holiday season, retailers are competing for consumers’ eyes and dollars by offering a plethora of sales, door-busters and giveaways. However, mail and package delivery organizations, such as the…
News November 6While Technology Can Help Reduce Shrink, Don’t Overlook Honest Employees
By Kim Zimmermann, Managing Editor Obviously, there are people in every profession who are going to steal from the company they work for, even if it is a few pens…
Executive Viewpoints November 6Retail Orphan Initiative Celebrates Fifth Year Of Helping Children Worldwide
The Retail Orphan Initiative (RetailROI), a charitable foundation created to help more than 400 million vulnerable children worldwide, is celebrating its fifth anniversary. Since its inception, RetailROI has helped more…
News November 6Who Owns The Customer Experience?
Whether it is a Chief Customer Officer, Chief Omnichannel Officer or another C-level executive, retailers are debating the advantages and disadvantages of assigning an owner of the customer experience. A…
News November 5When It Comes To Mobile Marketing, Location Is EVERYTHING
You know the old saying: it’s all about location, location, and oh yeah, location. And it seems like location is becoming even more important, especially as mobile marketing evolves from…
Executive Viewpoints November 5The Global E-Commerce Roadmap
A few years ago, a lot of U.S. retailers were asking themselves, “Should I go global?” Today, that conversation has changed dramatically. Most U.S. merchants are now focused on what…
Executive Viewpoints November 4
