Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Tellbob Uncovers Customer Satisfaction With Surveys And Location Audits
Without an effective method to collect and analyze feedback, retailers cannot accurately track satisfaction levels among customers. As shoppers become more empowered and connected to their mobile devices, retailers are…
News November 4Top Five Ways Wi-Fi Is Transforming Retail Shopper Experience
“Customer is the king” and has always been. More so in recent times, when retail customers walk into the store, they are in a commanding position empowered with a Wi-Fi…
Executive Viewpoints November 4Improve Shopping Cart Options And Flexibility To Reduce Cart Abandonment
With shopping cart abandonment averaging 75%, retailers must find new ways to cut the losses. A new report provides insights into the decisions shoppers make during the online purchasing process,…
Features November 4TOMS Implements Oracle Commerce To Fuel Global Growth
TOMS, a shoe and eyewear brand and eTailer, has implemented the Oracle Commerce platform to support business growth and accelerate international expansion. Using the platform, TOMS will be able to…
News November 4Spotlight Retail Group Implements Revionics Price Optimization
The Spotlight Retail Group (SRG), the parent company of fabric, craft and home interiors superstore Spotlight, has selected Revionics to help leverage large volumes of data to improve margins, increase…
News November 4TouchPoints TV: Carin van Vuuren, Usablenet
In this episode of TouchPoints TV, Carin van Vuuren, Chief Marketing Officer for Usablenet, discusses how tablets are becoming the consumer’s means of engagement with retailers during the holiday season,…
News November 4TouchPoints TV: Adam Silverman, Forrester Research
A diversified product selection is an important component of a successful retail operation, particularly in the new era of omnichannel commerce. Retailers onboard third-party vendors to constantly update the selection…
News November 4TouchPoints TV: Alexander Rink, 360pi
In the wake of the smartphone boom and the 2008 economic decline, customers became more cognizant of how they shop, as well as how much they are willing to spend…
News November 4TouchPoints TV: Andrew Simpson, Riversand
Product information management (PIM) is helping retailers solve problems throughout the supply chain. The solution can be used to optimize product assortments, get products on to store shelves faster and…
News November 4
