Retail TouchPoints
What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar
Top Stories
Latest Posts
Turn Your Store Associates into Superheroes with These Four POS Capabilities
If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When…
Executive Viewpoints December 5Verizon Tests Out Shop-in-Shop Kiosks in Office Depot, OfficeMax
Verizon has teamed up with Office Depot for a shop-in-shop trial at four Office Depot and OfficeMax locations in California and Illinois. Aimed at serving both business customers and individuals,…
News December 4Banner Cyber Week Sales Bode Well for Holiday Season with U.S. Consumers Spending $76 Billion
[Editor’s Note: This story was updated on Dec. 4, 2024 to include Cyber Monday and full Cyber Week results.] Easing inflation, the looming threat of potential tariffs and heavy discounting…
News December 4DoorDash Adds Five Below, David’s Bridal to Retailer Portfolio
DoorDash will offer on-demand delivery from Five Below, David’s Bridal and Sports Basement just in time for holiday shopping. The platform has been adding a wide range of retailers to…
News December 4Walmart Pilots Free App with Live Visual Interpretation for Blind Customers
Walmart has debuted a pilot program with Aira, a mobile app that connects blind and low vision customers with a sighted interpreter who can describe products, labels and prices in…
News December 4Calpak Embarks on a New Retail Adventure: Physical Stores
When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years,…
Features December 4Why Ads Can’t do it All: How Commerce Influences the Path to Purchase
You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand that had launched into Amazon from a relatively…
Executive Viewpoints December 4Wally’s Wine & Spirits Joins Century Plaza’s Urban Retail Concept
Wally’s Wine & Spirits, a gourmet retail destination that offers wine, artisan cheese, charcuterie and a select menu of California-French food, will debut a new concept from Reuben Brothers at…
News December 3ThredUp Exits Europe with Sale of Remix Business
U.S.-based online resale platform ThredUp has divested its European business, Remix, in a management buyout led by Florin Filote, the General Manager of Remix. When ThredUp acquired Remix in July…
News December 3


















