Retail TouchPoints

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Mobile & Loyalty: The Ultimate Power Couple?

This holiday season, consumers were using their mobile phones more to complete transactions. Although report totals and results may differ, mobility definitely represented a larger share of overall e-Commerce sales. …

Executive Viewpoints January 12

Get Ready For The BIG Show!

Yep, it’s that time of year again folks! The National Retail Federation’s annual BIG Show is back, and bigger than ever! (Pun intended.)  The Retail TouchPoints team is excited to get back on…

Executive Viewpoints January 12

Star Micronics To Spotlight Mobile POS And Customer Engagement Technologies At NRF BIG Show

Star Micronics America, a global manufacturer of mobile POS and customer engagement technologies, will be exhibiting a series of new solutions at the 103rd annual National Retail Federation Convention. Star Micronics…

News January 10

OKI Data To Showcase Customized Retail Printing Solutions At NRF 2014

OKI Data Americas, a provider of PC services and solutions, will be demonstrating its portfolio of printers and software solutions at the 103rd Annual NRF Convention and Expo in New…

News January 10

TAGSYS RFID To Unveil ‘Invisible RFID’ At NRF

TAGSYS RFID, a provider of item-level inventory management systems, will be exhibiting its latest solutions at the NRF Big Show in New York City. Event attendees will have the opportunity…

News January 10

Building The Omnichannel: From Marketing Vision To Technical Reality

By Alex Brown, CEO, 10th Magnitude  On Dec. 19, 2013, Ian Goldman of Celerant Technology wrote a great piece for Retail TouchPoints on omnichannel success. He suggested using a single…

Executive Viewpoints January 10

Sears Drives Customer Satisfaction With Instant Rebates

Although product quality, selection and availability are very important, price is still a deciding factor for many customers. Many scour the web not just for the best deals but also…

News January 10

Microsoft Acquires Parature To Improve CRM Offerings

Microsoft has reached a definitive agreement to acquire Parature, a cloud-based customer engagement solutions provider. Financial terms of the agreement were not disclosed.   Parature offers strategic self-service knowledge base…

News January 9

Study Shows Huge Business Potential For Mobile Shopping Apps

As mobile shopping continues to expand, there is significant potential for retailers to gain mobile wallet share through high-quality shopping app. The number of tablets in use throughout the U.S.…

Features January 9
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