Retail TouchPoints

Latest Posts

Trend Watch: Crowdsourcing And Loyalty Programs Converge

Crowdsourcing and loyalty programs have become common tools in retailers’ marketing arsenals. These two engagement touch points are now converging into an intruiging opportunity for retailers to potentially kill two…

News February 12

Guitar Center Optimizes Pricing And Assortments With 360pi Solutions

Guitar Center has selected 360pi price and assortment solutions to increase marketplace awareness and compete more effectively. Guitar Center operates more than 250 brick-and-mortar stores in the U.S., as well…

News February 11

Urban Outfitters Reports 10% Increase In Annual Sales

Specialty retailer Urban Outfitters, Inc., which owns the Anthropologie, BHLDN, Free People, Terrain and Urban Outfitters brands, reported record net sales increases for Q4 and the 2013 fiscal year, which…

News February 11

Are ATMs And Vending Machines The Future Of Self-Serve Retail?

We all are familiar with ATMs and vending machines. While ATMs are your source for quick cash, we have all turned to vending machines at some point to get a…

Executive Viewpoints February 11

The Apple Myth, And Why Size Matters For Mobile Conversions

At NRF’s Big Show 2014, I presented some new data that changes the way we think about smartphones and online conversions. It’s well documented that Apple iOS devices account for…

Executive Viewpoints February 10

Holiday Results Call Price-Matching Policies Into Question

During the 2013 holiday season, retailers relied on time-sensitive deals, flash sales, door-busters and price-matching policies to drive sales. Faced with a condensed holiday season and increasingly price-savvy consumers, leading…

Features February 10

Digital Gift Cards: A Catalyst For Mobile Payments

Over the past five years, digital gift cards have grown to become a popular choice for all gifting occasions — from birthdays and holidays to graduations, Valentine’s Day, and those…

Executive Viewpoints February 10
Research_piece

Consistency, Personalization Valued Most Among Consumers

  Whether consumers plan to purchase items online or in a physical store, they value consistency across all channels, according to a survey from Infosys. Almost three quarters (72%) of…

Features February 10

Swiftpage Emphasizes Mobile-First Approach With Saleslogix Mobile 3.0

The convenience of accessing customer data while on the go often is disrupted by mobile platforms and apps that don’t allow flexible data access. Saleslogix Mobile 3.0, a platform upgrade…

News February 10
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