Retail TouchPoints

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Claire’s Mines Big Data To Help Navigate Competitive Landscape

Big Data and analytics have become key areas of investment for retailers as they strive to get more value out of information they collect across communication and commerce touch points. …

News February 10

8 Reasons Why Online Communities Are The Next Big Thing For Retailers

By Tom Leung, CEO, Yabbly   About five years ago, branded communities were the talk of every brand agency. The theory from brand executives was: “Why drive potential customers to…

Executive Viewpoints February 10

Smarthome Implements 360price To Keep Pace With Competitors

Smarthome, a home automation retailer, is partnering with 360pi to access price intelligence for 3,000 product SKUs that span across home energy efficiency, security and entertainment solutions in near real…

News February 10

NRF: January Retail Employment Down 21K

January retail employment is down 21,600 jobs, yet up 230,000 jobs year-over-year, according to the National Retail Federation (NRF) monthly jobs report.  December retail employment figures were revised up to reflect…

News February 7

Zendesk Names Three New Board Members

Zendesk, a provider of cloud-based customer service software, announced three new members to its Board of Directors: Caryn Marooney, VP of Technology Communications at Facebook; Michelle Wilson, former General Counsel…

News February 7

How Cloud Adoption Can Recharge Small Businesses

The IT landscape continues to change in the retail industry. As a result, smaller companies are looking for ways to add value to their IT departments and empower them to…

Features February 7

According To The Consumer: Top 10 Site Features That Matter

By Graham Cooke, CEO, Qubit   In the e-Commerce game, collecting customer feedback has been critical as it answers the “why,” which strengthens the “what” and “who” that web analytics…

Executive Viewpoints February 7

RadioShack To Close 500 Stores In Company Overhaul

RadioShack will close approximately 500 stores in its ongoing efforts to restructure the business. The company has been undergoing a re-evaluation since former Walgreens executive Joseph Magnacca took over as…

News February 7

TouchPoints TV at #NRF14: Michael Colaneri, AT&T

Mobility is at the top of the list, then integration and analytics, according to Colaneri. “Mobility is a little more than just a smartphone that consumers have in their hands…

News February 6
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