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Zendesk Names Three New Board Members
Zendesk, a provider of cloud-based customer service software, announced three new members to its Board of Directors: Caryn Marooney, VP of Technology Communications at Facebook; Michelle Wilson, former General Counsel…
News February 7How Cloud Adoption Can Recharge Small Businesses
The IT landscape continues to change in the retail industry. As a result, smaller companies are looking for ways to add value to their IT departments and empower them to…
Features February 7According To The Consumer: Top 10 Site Features That Matter
By Graham Cooke, CEO, Qubit In the e-Commerce game, collecting customer feedback has been critical as it answers the “why,” which strengthens the “what” and “who” that web analytics…
Executive Viewpoints February 7RadioShack To Close 500 Stores In Company Overhaul
RadioShack will close approximately 500 stores in its ongoing efforts to restructure the business. The company has been undergoing a re-evaluation since former Walgreens executive Joseph Magnacca took over as…
News February 7TouchPoints TV at #NRF14: Michael Colaneri, AT&T
Mobility is at the top of the list, then integration and analytics, according to Colaneri. “Mobility is a little more than just a smartphone that consumers have in their hands…
News February 6Manhattan Associates Reports Record Q4 Earnings
Supply chain commerce solutions provider Manhattan Associates reported record non-GAAP adjusted diluted Q4 earnings of $0.24 per share, compared to $0.18 in Q4 2012, according to the company’s Q4 2013…
News February 6Millennials Embrace Mobile Motherhood
Millennials — those born between the early 1980s and early 2000s — have been characterized as the “me generation.” However, females in this age group are acquiring a larger share…
News February 6TouchPoints TV at #NRF14: Atul Jalan, Manthan Systems
Jalan discussed the future of analytics at a Big Idea session during NRF 2014. “Information has become intelligent,” he explained. The Manthan customer analytics platform identifies specifics about customer behavior…
News February 5Trend Watch: Social Media Is The Marketing MVP Of Super Bowl XLVIII
Some may argue that the athletic performance during this year’s Super Bowl was subpar at best. But viewers nationwide still were buzzing about commercials from Coca-Cola, Anheuser-Busch, Audi and others…
News February 5
