Retail TouchPoints

Latest Posts

Retail Omnichannel Master’s Program Launches In London

Leeds Metropolitan University and Bluefin Solutions, a global management consultancy, launched the first omnichannel Master’s degree for retail professionals. The Omnichannel Master’s program will commence in September 2014 at Leeds…

News March 11

What Do Tablet Consumers Want?

Yes, everyone wants to better understand and engage with the elusive tablet shopper.  Based on some new research from Usablenet, the wants and needs of tablet users are not much…

Executive Viewpoints March 11

ChannelAdvisor Integrates With Tmall.com

ChannelAdvisor, a cloud-based e-Commerce solution provider, has integrated the Tmall Global solution into its platform to help retailers and manufacturers extend their businesses into China. Tmall Global is part of Chinese…

News March 11

United Oil Improves Customer Experiences Beyond The Pump

Customers visit gas stations for far more than just filling their tanks, and United Oil has expanded its business to 126 retail stores by venturing beyond the “pump-and-go” mentality. The…

Features March 10

It’s 10:00 p.m. Do You Know Where Your Customer Data Is?

By Matt Hauser and Mark Hagerty, Translations.com   How many times have we seen a variation of this headline in the past few months: “[Insert major retail brand here] suffers…

Executive Viewpoints March 10
SS Infor Rhythm image

Infor Rhythm Offers A Holistic View Of Web Site Engagement

To build and maintain a base of loyal customers, retailers need to focus on fostering meaningful relationships with their customers. A key to initiating these relationships is engaging shoppers across…

News March 10
sean-adkins

It’s A Store. It’s A Distribution Center. It’s A…

In the hyper-competitive and ever changing retail landscape, we are at a point of inflection where digital and physical are no longer separate, but are truly becoming one. Online giants…

Executive Viewpoints March 10
VP GE CAPITAL image FV

Securing Growth Finance: 10 Guidelines For Mid-Size Retailers

The nearly 200,000 companies that comprise the U.S. middle market continue to prove their vitality. According to a Q4 2013 survey of 1,000 CEOs, CFOs and other C-suite executives of…

Executive Viewpoints March 10

68% Of Retail CIOs Say They Aren’t Using Data To Its Full Potential

Of all the resources CIOs can leverage to gain insight on the success of their company’s business strategies, the use of Big Data is lagging, according to a recent study…

News March 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank