Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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New Study Reveals Consumers Are ‘Uninspired’ By Online Shopping
Through a new joint survey, Compare Metrics and the e-tailing group have concluded that 67% of shoppers want to shop online because they find it fun and efficient, but most…
Features March 26Would You Go To Happy Hour At Starbucks?
Happy hour, anyone? Starbucks is making headlines after announcing plans to expand its alcohol and evening apps offering to more stores. The model, which started in Seattle, has allowed Starbucks…
Executive Viewpoints March 26
Compare Metrics Appoints New Chief Technology Officer
Compare Metrics, a provider of navigation and discovery solutions, has hired Mike Sherman, a RichRelevance alum, as its new Chief Technology Officer. Sherman brings more than 20 years of experience…
News March 26Arcadia Group Selects Oracle Retail Solutions To Optimize The Global Customer Experience
Arcadia Group, an international fashion retailer, has selected solutions from Oracle Retail to enhance the customer experience for shoppers worldwide. The retailer is implementing the Oracle Retail Merchandising Operations Management, Oracle…
News March 2573% Of Consumers Demand Individualized Shopping Experiences
Shoppers today are only most loyal to the brands and retailers that offer access to commerce from anywhere and at anytime. Moreover, shoppers are demanding that all brand and product…
News March 25Oprah Chai Coming To A Starbucks Near You
Image source: Huffington Post Anything that Oprah Winfrey touches turns to sold – companies featured on her “Favorite Things” segment can attest to that. So it’s only right that the…
Executive Viewpoints March 25Embracing Personalization Throughout The Buyer’s Journey
Shoppers venture through multiple stages during the browsing and buying journey. Over time, they evolve from casual browsers, to comparison shoppers and, eventually, loyal brand advocates. To turn one-time buyers…
News March 25
Will Customer Loyalty Suffer In Light Of Amazon Prime Price Hike?
Online giant Amazon has been spotlighted as a retail innovator with its dedication to creating a seamless customer experience. While the retailer has been praised for its personalization strategies, Amazon…
Features March 25
Connecting With Customers To Close ‘The Brand Canyon’
Today, growing numbers of companies know that their success hinges on much more than just smart advertising, marketing and pricing strategies. They are the savvy merchants who realize their success…
Executive Viewpoints March 24
