Retail TouchPoints
Carter’s Bets on Nostalgia and Individuality in Its Biggest Rebrand in 26 Years
Top Stories
Latest Posts
What Wins The Mobile Race: Apps Or Web Sites?
The retail industry has been in a constant state of debate regarding whether consumers prefer a mobile-optimized site or application. The Retail TouchPoints edit team shared their thoughts, as well as a…
Executive Viewpoints May 14
Clarks Americas Sees 13% Increase In Conversion Rates With Yottaa
Shoppers are hopping between desktops, laptops and mobile devices throughout the day and during the entire browsing and buying journey. As a result, it is imperative that retailers create a…
Features May 14Webrooming: A Retail Challenge Or Opportunity?
New research released today from Interactions concludes that showrooming is so yesterday! Well, sort of… Nowadays, shoppers are webrooming, which is the practice of researching products before purchasing them in-store. Talk…
Executive Viewpoints May 13
Connecting Social Media And The Store
Retailers are investing more time and money in their social media strategies. As many as 66% of retailers said they have a social strategy in place in 2014, versus 60%…
Features May 13Customer Satisfaction Reaches 81% In Q1 2014
After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to research from Zendesk. Zendesk compiled the quarterly benchmark report using data from…
News May 13
L’Occitane Supports Rapid Expansion With Yourcegid Retail
With more than 2,500 stores in 100 countries, L’Occitane generates more than $1.4 billion dollars in sales outside of France, its country of inception. As its network of stores continues…
Features May 12360pi And SAS Combine Price Intelligence And Revenue Optimization Solutions
As part of a new collaborative effort, SAS and 360pi are linking together their pricing intelligence and revenue optimization solutions to provide retailers with complete visibility into competitive pricing.
News May 12
3 Reasons To Move To Mobile POS: Small Businesses Can Compete In The Mobile Arena
Tech-savvy, empowered consumers have access to more information than ever before. With the simple tap of a smartphone or tablet, shoppers can instantly access a plethora of pricing and product…
Executive Viewpoints May 12
How Brick-And-Mortar Retailers Can Beat Amazon’s Price Advantage
The Amazon juggernaut may seem invincible, but the e-Commerce giant actually has a major Achilles heel. Research shows that exceptional customer service is the number one factor influencing how much…
Executive Viewpoints May 12
Latest Podcasts
Latest Resources
