Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
Top Stories
Latest Posts
World Kitchen Boosts Customer Engagement And Revenue With WFM
Retail employees have the ability to make or break the brick-and-mortar experience, and are the driving forces of whether shoppers decide to return to a store, or simply go elsewhere. …
Features April 23Will 2014 Be The Year Of Google Shopping?
By Alicia Fiorletta, Senior Editor The digital marketing space is evolving at a rapid pace. So much so that I sometimes consider it a moving target, especially for retailers that…
Executive Viewpoints April 22
Design Within Reach Drives Nearly 1 Million Social Impressions With Curalate
Social networks have become thriving communities for like-minded individuals to share their thoughts and opinions. Using social syndication and curation solutions, retailers can recreate these highly interactive groups on their…
Features April 21
AgilOne Secures $25 Million In Funding
Predictive marketing company AgilOne has closed $25 million in a Series C investment round. Tenaya Capital led the funding round, with Next World Capital and Four Rivers Group participating as…
News April 21Bring Your Own Engagement: Turn The Rise Of Social Media To Your Advantage
By David Farquhar, Workplace Systems It has long been understood that the quality of the customer service retailers provide can have a profound influence over the buying habits of…
Executive Viewpoints April 21MasterCard Acquires Pinpoint
MasterCard is set to acquire Pinpoint Pty. Ltd. (“Pinpoint”), a provider of loyalty and rewards services to financial institutions and merchants in the Asia Pacific region. The acquisition is expected to close in…
News April 21Facebook Launches Nearby Friends Location-Based Service
Affirming its stance as a social network that encourages community and interpersonal engagement — online and offline — Facebook has unveiled a new feature called Nearby Friends. The optional service…
News April 21
40% Of Retailers Cite Technology Integration As Omnichannel Hurdle
In order to create a seamless, consistent experience across all channels and touch points, retailers need to integrate technology and remove organizational silos. However, 40% of retailers have difficulty integrating…
News April 21
Traceability Plus Tracks Products Throughout The Supply Chain
Retailers need an efficient supply chain to optimize their brick-and-mortar business. In some instances, though, retailers are not equipped to track the supply chain from beginning to end, preventing them…
News April 21
