Retail TouchPoints
Grocery to Western Wear: Retailers Flag a More Cautious Shopper
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NetSuite Announces New Customers, Partnerships At Annual Conference
During the annual NetSuite customer and partner conference this week, CEO Zach Nelson shared a number of announcements during an opening keynote. Speaking to the 6,500+ attendees, Nelson noted new…
News May 14
Vantiv To Acquire Mercury Payment Systems For $1.65 Billion
Vantiv, Inc., a provider of payment processing services and technology solutions for merchants and financial institutions, is acquiring Mercury Payment Systems, LLC for an $1.65 billion. The transaction is expected to…
News May 14Macy’s.com Sees 12% Boost In Online Sales With Predictive Analytics
Best-in-class retailers are embracing predictive analytics to track and understand consumer behaviors, and better tailor marketing campaigns across channels. Some retailers have hired data scientists to examine the plethora of…
News May 14What Wins The Mobile Race: Apps Or Web Sites?
The retail industry has been in a constant state of debate regarding whether consumers prefer a mobile-optimized site or application. The Retail TouchPoints edit team shared their thoughts, as well as a…
Executive Viewpoints May 14
Clarks Americas Sees 13% Increase In Conversion Rates With Yottaa
Shoppers are hopping between desktops, laptops and mobile devices throughout the day and during the entire browsing and buying journey. As a result, it is imperative that retailers create a…
Features May 14Webrooming: A Retail Challenge Or Opportunity?
New research released today from Interactions concludes that showrooming is so yesterday! Well, sort of… Nowadays, shoppers are webrooming, which is the practice of researching products before purchasing them in-store. Talk…
Executive Viewpoints May 13
Connecting Social Media And The Store
Retailers are investing more time and money in their social media strategies. As many as 66% of retailers said they have a social strategy in place in 2014, versus 60%…
Features May 13Customer Satisfaction Reaches 81% In Q1 2014
After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to research from Zendesk. Zendesk compiled the quarterly benchmark report using data from…
News May 13
L’Occitane Supports Rapid Expansion With Yourcegid Retail
With more than 2,500 stores in 100 countries, L’Occitane generates more than $1.4 billion dollars in sales outside of France, its country of inception. As its network of stores continues…
Features May 12
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