Retail TouchPoints

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Sunglass Hut Rolls Out New Open-Air Kiosks

Millennials, or consumers 18 to 34 years old, account for approximately $1.3 trillion in annual spending, according to Boston Consulting Group. To capture the attention of this highly profitable consumer…

Features May 8

Retail TouchPoints To Honor Retail Innovators At June Event

For the first time, in 2014 Retail TouchPoints is honoring top executives who have helped improve the consumer shopping experience and uncover new ways to positively impact the retail industry…

News May 8

Catalina Research Confirms That Money Rules In Mobile World

While there are a variety of mobile engagement and marketing tactics retailers can implement, at the end of the day, consumers just want to save some money. A new study…

Executive Viewpoints May 7

Hhgregg Makes Moves On Brand Transformation

In light of fierce competition in the electronics space due to showrooming and other price-comparing activities, hhgregg has embarked on a brand transformation featuring expanded product selection and an improved…

Features May 7

Are You Offering The Right Service Tools To Your Customers?

Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more options, especially when it comes to customer service. After all, some days…

Executive Viewpoints May 6

Lands’ End Appoints New Chief Creative Officer

Lifestyle brand Lands’ End has hired a new Senior Vice President and Chief Creative Officer. Becky Gebhardt, who takes the helm after holding long-term positions at Crocs, Inc., and Bag…

News May 5

RevTrax SmartOffers Personalizes Digital Coupons

Coupons are considered key tools in retailers’ marketing arsenals. Oftentimes, though, coupons can only be used for specific products or are limited to certain departments. Revtrax created SmartOffers to help…

News May 5

The “So What?” Of Data

By Dheeraj Pandey, IQR Consulting While shopping on a major retailer’s web site recently, I abandoned the shopping cart with one item remaining in the cart. Approximately two hours later…

Executive Viewpoints May 5

Maximizing Events: Promotions Optimization For Mother’s Day & Beyond

Mother’s Day is a time for children and spouses to express appreciation for the moms in their lives — and a time for stores to help them to do just…

Executive Viewpoints May 5
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