Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Customer Satisfaction Reaches 81% In Q1 2014
After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to research from Zendesk. Zendesk compiled the quarterly benchmark report using data from…
News May 13
L’Occitane Supports Rapid Expansion With Yourcegid Retail
With more than 2,500 stores in 100 countries, L’Occitane generates more than $1.4 billion dollars in sales outside of France, its country of inception. As its network of stores continues…
Features May 12360pi And SAS Combine Price Intelligence And Revenue Optimization Solutions
As part of a new collaborative effort, SAS and 360pi are linking together their pricing intelligence and revenue optimization solutions to provide retailers with complete visibility into competitive pricing.
News May 12
3 Reasons To Move To Mobile POS: Small Businesses Can Compete In The Mobile Arena
Tech-savvy, empowered consumers have access to more information than ever before. With the simple tap of a smartphone or tablet, shoppers can instantly access a plethora of pricing and product…
Executive Viewpoints May 12
How Brick-And-Mortar Retailers Can Beat Amazon’s Price Advantage
The Amazon juggernaut may seem invincible, but the e-Commerce giant actually has a major Achilles heel. Research shows that exceptional customer service is the number one factor influencing how much…
Executive Viewpoints May 12
Social Influences 8% Of Online Sales
For years, retail executives have debated the business impact of social media. Although Facebook, Twitter and other sites are valuable engagement channels, it has been relatively unclear whether social networks…
News May 12
ShoppinPal Engages Consumers On Social And Location-Based Apps
More consumers are referring to their mobile devices to research products and compare prices. Retailers can meet shoppers on their channels of choice by being active on social networks and…
News May 12Zulily #MyMomIs Campaign Drives Engagement For Mother’s Day
Zulily, the online, flash-sale retailer focused on the wants and needs of moms, has unveiled its second annual #MyMomIs campaign. Launched just in time for Mother’s Day, the campaign is…
News May 9What Does Big Data Mean For Retail?
By Harbinder Khera, CEO, MindMatrix Discussions of Big Data are everywhere in the news media. Frequent articles appear in mainstream newspapers and magazines discussing the extraordinary growth in the data…
Executive Viewpoints May 9
