Retail TouchPoints

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2014 Retail Innovator Awards Presentation

Retail TouchPoints honored 17 retail innovators at the first annual Retail Innovator Awards on June 18th at the Yale Club in New York City. Executives from Harry’s, Sears, Bonobos, Jamba…

News July 1

FastFit360 Burst Streamlines Information Sharing Across The Organization

To create the best products, retail executives are constantly sharing ideas and collaborating on new concepts. However, this communication can quickly become unwieldy, with team members managing chains of emails…

News July 1

Are Mobile Apps Changing Consumer Behaviors?

 By Samantha Polak, Editorial Intern  I have been asked several times why I stop at Starbucks on my way to work when I can just stop at a local coffee…

Executive Viewpoints July 1

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary of Verint Systems, concludes that shoppers, overall, are…

News June 30

8 Tips To Find And Retain Customers In The Age Of ADD

The average American’s attention span has plummeted over the past decade from 12 minutes to a shockingly brief eight seconds — shorter than that of a goldfish — according to…

Executive Viewpoints June 30

5 Widespread Myths About Localized Assortment

As retailers continue to harness the power of their data and invest in the infrastructure necessary to support internal analytics and customer-centric decision-making, more and more merchandising executives are struggling…

Executive Viewpoints June 30

Increase Seasonal Period Revenue With Smarter Schedules

By David Farquhar, Workplace Systems It’s a challenging time for retailers. The recession and its aftermath has led to cautious consumers and an evolution in shopping habits that is impacting…

Executive Viewpoints June 30

DSW Uses Size Optimization To Help Merchandise New Store Mixture

With 400 stores and growing, DSW is constantly challenged with providing the right selection of shoes for every shopper. Adding a series of smaller format stores to the mix has…

News June 30

Shopper Marketing’s Big Bang: Your Universe Is Expanding

By Mort Aaronson, Chairman/CEO, PlaceWise Media It wasn’t long ago that shopper marketing was a discipline that was limited to the store. But thanks to mobile technologies, shopper marketing is…

Executive Viewpoints June 30
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