Retail TouchPoints
PetSmart’s Takes a Dig at AI Hype in New Ad
Top Stories
Latest Posts
Where Is The Line Between Helpful Information Sharing And Creepiness?
One of the most challenging dilemmas for retailers today has to be staying on the right side of the line of creepiness with shoppers. You want to be able to…
Editor's Perspective July 2
EBay Appoints IBM Exec As President Of Enterprise Business
Global commerce and payment provider eBay Inc. has named IBM alum Craig Hayman as President of eBay Enterprise. Hayman joins eBay Enterprise, an omnichannel commerce and marketing solution provider, with…
News July 1Coach To Close 70 Stores In 2015 Amid Brand Transformation
Executives from Coach revealed that the luxury retailer will close 70 stores in North America during the 2015 fiscal year and expects a projected “low double digit decline” in revenues…
News July 1
Reflexis Names Brett Friedman SVP Of Global Sales And Marketing
Reflexis Systems has appointed Brett Friedman as SVP of Global Sales and Marketing. Friedman will be responsible for expanding the company’s sales team. Prior to joining Reflexis, Friedman worked at…
News July 12014 Retail Innovator Awards Presentation
Retail TouchPoints honored 17 retail innovators at the first annual Retail Innovator Awards on June 18th at the Yale Club in New York City. Executives from Harry’s, Sears, Bonobos, Jamba…
News July 1
FastFit360 Burst Streamlines Information Sharing Across The Organization
To create the best products, retail executives are constantly sharing ideas and collaborating on new concepts. However, this communication can quickly become unwieldy, with team members managing chains of emails…
News July 1Are Mobile Apps Changing Consumer Behaviors?
By Samantha Polak, Editorial Intern I have been asked several times why I stop at Starbucks on my way to work when I can just stop at a local coffee…
Executive Viewpoints July 1
60% Of Shoppers Say Retailers Offer Above-Average Customer Service
Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary of Verint Systems, concludes that shoppers, overall, are…
News June 30
8 Tips To Find And Retain Customers In The Age Of ADD
The average American’s attention span has plummeted over the past decade from 12 minutes to a shockingly brief eight seconds — shorter than that of a goldfish — according to…
Executive Viewpoints June 30
