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Customer Service Remains Critical For Smartphone Buyers
Smartphone and tablet users in the U.S. consider customer service and after-sales service to be paramount throughout the device-buying experience, ahead of factors such as general contractual terms and conditions,…
News September 1Retail’s Worst Nightmare: The Case For Local Visibility
By Bob Bahramipour, Gigwalk Imagine you are a parent during back-to-school season. You act early and get everything on the list with the exception of one last item: A backpack.…
Executive Viewpoints September 1
Oxford Properties Uses NFC To Engage Food Court Customers
The customer experience in a food court is typically fast and easy. To increase linger time in its food court and generate awareness for its vendors, Oxford Properties executed an…
Features September 1
NeoGrid Helps Streamline Trade Promotions Management, Forecasting
To maintain successful relationships with product brands and manufacturers, retailers can implement trade promotions, including coupons, samples and in-stores, to generate sales and boost brand awareness. NeoGrid has released the…
News September 1
Best Buy Experiences 4% Revenue Decline
Best Buy reported a 4% year over year revenue decline, with Q2 2015 sales falling to $8.89 million. Quarterly comparable store sales decreased 2.7%, with company executives expecting the low…
News August 29You’re Mobile, So Why Isn’t Your Data Mobile?
By Nate Stewart, Zing As a merchant in today’s world, your customers expect up-to-date information about your products, availability, and what they’ve purchased before, no matter what they’ve purchased,…
Executive Viewpoints August 29
Cooking.com Increases Marketplace Sales By 254% With ChannelAdvisor
Online marketplaces such as eBay and others give retailers of all sizes the opportunity to introduce their brand to millions of customers worldwide. For Cooking.com, an online destination for cookware,…
Features August 29Square Seeks To Secure More Funding
Square, used by millions to ease payments by attaching a dongle to a mobile device to accept credit cards, is raising additional capital in a new round of financing that…
News August 28Fashion Figures Participate In Ice Bucket Challenge
Viral campaigns can do far more than make people laugh and generate buzz; they can help create change. And the success of the Ice Bucket Challenge has reaffirmed that. The…
Executive Viewpoints August 28
