Retail TouchPoints

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Only 25% Of Affluent Consumers Prefer To Shop In Stores

During an ideal brick-and-mortar experience, store associates play an important role in engaging with customers and generating sales. Offering advice, feedback and recommendations, these salespeople are meant to be first-hand…

Features September 24

The Paper Store Doubles Revenue With Epicor Retail Suite

Agility and scalability are both paramount to success in today’s ever-changing retail climate. As consumer demand and preferences shift, retailers’ tasks, strategies and investments also change. The Paper Store, a…

Features September 24

Retailers Must Tap Social Advocacy To Shape Omnichannel Strategies

Many retailers may believe they’re already doing a fine job of listening to their customers. After all, they see shoppers in their stores; track their online and mobile shopping patterns…

News September 23

Best Buy, Crate & Barrel And Pandora Execs To Present At Mobile Payments Conference

Payment is a necessary part of the retail experience. Over the past year, the overall importance of payment has come to the forefront, due to new technologies such as bitcoin…

Executive Viewpoints September 23

Amazon And Sears Top List Of Most Price-Dynamic Retailers

Amazon and Sears are the most price-dynamic retailers, changing prices on 15% to 20% of their product assortment daily during normal shopping periods, according to research from 360pi. These figures…

News September 23

6 Signs Your Personalized Marketing Efforts Aren’t That Personalized

It’s no secret that when it comes to marketing, retailers are increasingly shifting more and more of their resources toward delivering a personalized experience for their customers. However, most retailers…

Executive Viewpoints September 23

Microsoft Power BI Delivers Detailed Data To Retailers

To create effective marketing and personalization strategies that align with customer desires, retailers need to leverage the power of data. According to a Microsoft-sponsored IDC study, retailers have the opportunity…

News September 23

The Old Spaghetti Factory Boosts Transactions With Localized Marketing

Looking to capitalize on localized marketing, The Old Spaghetti Factory conducted a campaign with MomentFeed, a digital marketing platform designed to connect brands and consumers at a local level. The…

News September 22

3 Secrets To Drive Customer Engagement On Your Web Site

Online engagement is quickly becoming the number one performance indicator of an effective web site. Through successful customer engagement, companies are able to fulfill customers’ needs, while building loyalty and…

Executive Viewpoints September 22
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