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Store Tours: The RealReal
The RealReal has seen rapid growth over the past few years, due to consumers’ growing appetite for luxury goods. Recently, the RealReal gave theRetail TouchPointsteam a tour of their new…
News September 30Instagram Leads On The Social Media Runway At #NYFW
New York Fashion Week is well behind us, and although we had fun keeping tabs on the latest trends and styles, now is the even funner part: Tracking social media…
Executive Viewpoints September 30
TXT Hires New SVP To Lead U.S. Expansion
TXT e-solutions, a provider of retail planning solutions for luxury, fashion and consumer sectors, has appointed Jean-Philippe Vorsanger as the company’s new SVP and COO of North American operations. In…
News September 30
Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs
Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted by the International Institute for Analytics (IIA) and commissioned by SAS. More…
News September 29
Moxie Web Self-Service Delivers Relevant Content Across All Devices
When consumers access a customer service channel, they crave relevant information that will guide them to the right purchase, regardless of the device they’re using to shop. Web Self-Service from…
News September 29
Is Your Online Business Prepared To Meet The Holiday Customer Service Rush?
The 2014 holiday season will be one of the shortest on record, with only 26 shopping days existing between Thanksgiving and Christmas Day. This number is just one more than…
Executive Viewpoints September 29
SiteSpect Mobile:iOS SDK Facilitates Mobile App Testing
Retailers looking to boost mobile performance and conversions not only are encouraged to constantly refine and optimize their site designs, but also develop mobile apps that are compelling and easy…
News September 29
What The Walmart.com Revamp Means For Mid-Market E-Retailers
Big changes are underway at the world’s largest big-box chain. Wal-Mart will be rolling out a more personalized e-Commerce site in 2015, which they promise will “make shopping easier and…
Executive Viewpoints September 29
Bon-Ton And Goodwill Drive $233 Million In Nonprofit Revenue With Annual Sale
An increasing number of retailers are developing organization-wide strategies focused on social good and corporate responsibility. Over the past 20 years, department store retailer Bon-Ton Stores has built a successful…
Features September 29
