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IBM And Apple Introduce Store Associate Suite
As part of their enterprise partnership, IBM and Apple unveiled the IBM MobileFirst suite of apps for iOS. The apps bring IBM Big Data and analytics capabilities to iPhone and…
News December 10Women Rely On Product Reviews To Make Buying Decisions
Up to 88% of women indicate that online reviews are very influential when they purchase a new product from an unfamiliar brand, according to research from Influence Central. Even when…
News December 10
MasterCraft Boosts Shopper And Partner Engagement With Video
Consumers spend an average of 79 days gathering information before making a major purchase, according to GE Capital Retail Bank’s Major Purchase Shopper Study. To ensure shoppers are making the right…
Features December 10Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill
Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are more willing to switch brands if they have a poor experience. And…
Executive Viewpoints December 10Blackhawk Gift Cards Now Available At Select USPS Locations
The United States Postal Service (USPS) and gift card and payments provider Blackhawk Network have entered a distribution deal that allows USPS to offer closed loop gift cards from Blackhawk…
News December 9Joinem Redefines Social Commerce
By Alicia Fiorletta, Senior Editor Over the past three or so years, the term “social commerce” has acquired a myriad of different definitions. Initially, many industry players considered putting a…
Executive Viewpoints December 9Holiday Results Q&A With Scot Wingo, CEO, ChannelAdvisor
TouchPoints TV with: Scot Wingo, CEO, ChannelAdvisor Following the “Cyber 5” holiday shopping days – Thanksgiving through Cyber Monday -Wingo shared retail results, insights and expectations, based on his firm’s…
News December 9
13 Retailers Win 2014 Customer Engagement Awards
As we move into 2015, retailers are focused on finding creative, innovative and compelling new ways to engage with customers. Throughout all channels — in-store, online, via mobile and social…
News December 9Amazon Enables Shopper Price Negotiation With ‘Make An Offer’
Amazon has introduced a new feature called “Make an Offer,” which allows buyers to negotiate with sellers over the initial price offered on specific products. With the feature, buyers can…
News December 9
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