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GimmeAnother Drives Customer Retention With Reordering Service
More consumers using mobile devices to purchase products, and they are seeking a seamless and convenient experience. Retailers that do so will not only boost sales, but also drive long-term…
News January 5UPS Anticipates 4 Million Package Returns This Week
With the end of the holiday shopping season comes the inevitability of gift returns. UPS has dubbed tomorrow, January 6, as National Returns Day. On this day, UPS expects that…
News January 5
Don’t Let DIM Weight Catch You Off-Guard
It’s the start of a new year and with that comes a new way of pricing parcels. Are you prepared? Instead of just grabbing the first box you can find,…
Executive Viewpoints January 5
Sparkle CS App Store Unifies E-Commerce And Payment Systems
Retailers still using legacy systems are having a difficult time bridging the gap between in-store POS systems and their e-Commerce platforms. With an updated infrastructure, retailers have the opportunity to…
News January 5
Service Over Everything: Mobilizing Voice And Data Reaps Measurable Retail Rewards
Today, consumer expectations are higher than ever. We want access, attention and answers fast. Any frustration in the retail shopping experience, and loyalty and sales quickly wane. In a business…
Executive Viewpoints January 5
Chick-fil-A Investigates Potential Breach
Chick-fil-A has announced that it is working with law enforcement and security experts to investigate suspicious activity involving payment cards used at several of its restaurants. The fast food chain…
News January 5Weighing The Value Of App Vs. Responsive Design
By T.J. Gentle, Smartfurniture.com In June 2013, mobile overtook desktop as the leading e-retail traffic source. More than half (55%) of users shopped the web from either a tablet or…
Executive Viewpoints January 5
Backcountry.com Taps Live Chat To Build One-To-One Relationships With Customers
As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and more on digital tools such as live chat, according to digital engagement…
Features January 2
Hancock Fabrics Streamlines IT Operations With EarthLink
IT extends across numerous areas of the business, making it difficult for retailers to streamline their efforts under one department. However, retailers can simplify IT management and reduce costs if…
Features January 2
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