Retail TouchPoints

We wish all of our readers and followers a happy holiday and prosperous 2015!  It has been a very exciting year for Retail TouchPoints, and we wouldn’t be where we are…

McDonald’s Implements Beacons To Boost Sales And Customer Satisfaction

McDonald’s franchises in Columbus, Ga. have rolled out beacon technology from Piper in an effort to improve the customer dining experience. With the technology, McDonald’s can deliver coupons, offers, promotions,…

Driving Innovation In A Connected Era

By Alicia Fiorletta, Senior Editor Did you know that by 2020, there will be up to 50 billion Internet-connected devices? These devices, which weave, integrate and talk to each other…

Mondelēz Sweetens Marketing Campaigns With Idomoo Personalized Video

The media universe is becoming more complex, and advertisers are striving to capture mind share and raise brand awareness. But as the media universe grows more fragmented, it is becoming…

Orchestro Secures $9.8 Million Funding

Orchestro, a provider of demand analytics solutions, has closed a $9.8 million funding round led by Novak Biddle Venture Partners. All existing Orchestro investors, including CNF Investments and New Markets…

Epicor Integrates With AJB FIPay To Accelerate EMV Adoption

Epicor Software Corporation is partnering with payment solution provider AJB Software Design to provide retailers with a single payment solution that can handle high transaction volumes and accommodate EMV payments.…

Belk Renews Partnership With eBay Enterprise

Belk, a privately owned department store chain, has renewed its contract with eBay Enterprise to manage customer service operations. As part of the agreement, eBay Enterprise will provide Belk with…

Ideel Sees Active Customer Base Grow By 15% During The Holiday Season

Digital fashion and lifestyle marketplace ideel has seen a significant boost in demand and customer engagement during the 2014 holiday season. Since November, the total number of billings and active…

Oracle Names Former IBM Exec General Manager Of Retail Division

Oracle has appointed Jill Puleri as Senior Vice President and General Manager of Oracle Retail. Most recently, Puleri served as Worldwide Retail Industry Leader for IBM Global Business Services. In…