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BaubleBar Implements Video Customer Engagement
With Nina Alexander-Hurst, BaubleBar Nina Alexander-Hurst accepts a Customer Engagement Award from Retail TouchPoints. Her customer experience team is called SWAT (Service With Accessorizing Talent). “Everyone is really excited to…
News January 30
DGROUP Helps Implement Successful Cross-Channel Solution At E-Plus Gruppe
With Marcus Hoischen, Associate Partner, DGROUP Marcus Hoischen, Associate Partner with DGROUP worked with Germany-based E-Plus Gruppe to implement a new cross-channel strategy. He emphasizes the importance of executive sponsorship…
News January 30
How Store Analytics Is Turning Brick Into The New Black
With Cliff Crosbie, SVP of Global Retail, Prism Skylabs A key theme at the National Retail Federation’s annual BIG Show was the reinvention of the brick-and-mortar store. New technology is…
News January 30
Mastering The Art And Science Of Pricing
With Anthony Smith, Director of Science Services, Revionics The importance of being price-competitive is no longer limited to the holiday season. In order to stand out against competitors while maximizing…
News January 30
Winning The Fulfillment Battle Against Amazon
To win the battle against Amazon, best-in-class retailers are investing in omnichannel inventory and order management. Up to 43% of retailers currently have enterprise-wide inventory visibility and 36% have rolled…
Features January 30How Personalization Technology Connects The Science Of Audience Segmentation With The Art Of Customer Personas
By Liat Fuchs, Dynamic Yield The age of market fragmentation and the increasing need for precision marketing are dramatically changing the way retailers are combining qualitative and quantitative methodologies. By…
Executive Viewpoints January 30
Volusion Secures $55 Million In Funding
Volusion, a provider of e-Commerce software and services, has secured $55 million in a financing round led by Main Street Capital Corporation. The company will use the funds to further…
News January 29
Kate Spade To Shutter All Saturday And Jack Spade Stores
Kate Spade & Company has announced that it would shut down all Kate Spade Saturday and Jack Spade stores by the summer of 2015. Currently, the company operates 28 Kate…
Features January 29Celerant Conversion Center Offers Cart Abandonment Recovery And Live Cart Tracking
Celerant Technology has unveiled the Conversion Center module for e-Commerce merchants, allowing retailers to respond to potential shopping cart abandonment in real time. The Conversion Center provides visibility into shopping…
News January 29
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