Retail TouchPoints

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Target Lowers Free Shipping Threshold For Online Purchases

Due to the success of its free shipping strategy over the holiday season, Target has decided to lower its free shipping threshold. Now, all orders $25 or more will qualify…

News February 24

Is The Store Dead?

Not quite. As industry players, you know there’s been a lot of conversations around how technology may potentially cannibalize store sales, and encourage shoppers to spend more time online than…

Executive Viewpoints February 24

Delivering Better Customer Service: Putting The Person In Personalization

The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how do retailers ensure these capabilities deliver an effective, personalized experience? It’s no…

Executive Viewpoints February 24

Infor CloudSuite Helps Improve Fashion Management And Collaboration

Fashion retailers are tasked to keep pace with the most recent trends, as well as competitor prices and customer demands. To boost sales and customer loyalty, these organizations must keep…

News February 24

60% Of Retailers Lack The Data To Successfully Personalize Campaigns

As many as 60% of retailers admitted that they do not have reliable or sufficient data to ensure their targeting efforts are successful, according to a COLLOQUY report. The report,…

News February 24

What Retailers Can Learn From Amazon Prime’s Success

Since its 2005 launch, Amazon Prime has helped Amazon substantially increase revenues and expand into a wide range of other offerings. Prime’s success, and the steps that went into achieving…

Executive Viewpoints February 23

Starmount Customer Engagement Suite Helps Link Digital And Physical Retail Experiences

Shoppers today are seeking seamless, omnichannel experiences. In order to create more personalized and comprehensive shopping journeys, retailers are focused on integrating in-store and online channels. Starmount introduced the Customer…

News February 23

Transformative Retail Technologies Must Enable — Not Eliminate — Employees

According to the bleeding edge of the futurists’ manifesto, the relentless march of e-Commerce will transform the malls of today into the data centers powering tomorrow’s online purchases. If you…

Executive Viewpoints February 23

Moosejaw Ramps Up Mobile Performance, Boosts Shopper Engagement

Over the past few years, outdoor retailer Moosejaw has embraced a series of cutting-edge technologies to improve the customer experience online and in-store.  For one, more than 70% of all transactions…

Features February 23
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