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Why Royal Hawaiian Center Taps Local Lore to Enrich the Luxury Shopping Experience
The first thing you need to know about the Royal Hawaiian Center (RHC), the 310,000-square-foot mall in the heart of Oahu’s Waikiki, is that the “Royal” in its name is…
Features March 5From Vacancy to Vitality: Rethinking Retail for the Next Generation
Retail centers have always been more than places to shop; they are part of our social infrastructure. At their best, they were vibrant gathering places where people connected, lingered and…
Executive Viewpoints March 5Rising to the Challenge: The Future of Retail Media in a World With (or Without) Cookies
After years of teasing out the impending deprecation of third-party cookies, it turns out Google is keeping cookies after all. While marketers can breathe easy now, the industry still has…
Executive Viewpoints March 5Starbucks Replaces Top Finance Exec in Latest C-Suite Shuffle
Starbucks has named Cathy Smith as its new CFO, replacing the departing Rachel Ruggeri in the latest leadership change at the coffee retailer since September 2024, when Brian Niccol joined…
News March 4Lowe’s Awards $9 Million to Support Skilled Trades Training
Through its Lowe’s Foundation, Lowe’s has made nearly $9 million in Gable Grants to strengthen 15 nonprofits that are helping to prepare new tradespeople for the construction, carpentry, HVAC, plumbing,…
News March 4Ulta Brings Ultimate Beauty Fan Event to San Antonio
Ulta Beauty is activating its fandom by hosting a one-day-only immersive event experience in San Antonio. Aptly named Ulta Beauty World, the event is touted as an “all-access pass to…
News March 4Lilysilk Opens First Concept Store in New York City
Lilysilk, a sustainable specialty brand of silk products, has opened its first concept store in New York City. Located in the heart of the Meatpacking District, the Hudson Street location…
News March 4Dr. Martens Picks AI-Powered Platform to Enhance Customer Identity Resolution Across Channels
Dr. Martens has selected the Amperity customer data cloud solution to support its global data and marketing operations strategy. The UK footwear brand is seeking the ability to recognize and…
News March 4How AI-Generated Digital Store Twins Help Lowe’s Optimize Layouts, Merchandising
When retailers discover that a particular product isn’t selling as well as it normally does, there are many potential explanations. Is there a new, similar product on a nearby shelf…
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