Retail TouchPoints
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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture
Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores across the country. But the merchant was suffering from a bit of…
Features February 6
Starbucks Joins Data-Sharing Pact Aimed at Reducing Food Waste
Starbucks has joined the U.S. Food Waste Pact, a national voluntary agreement focused on using precompetitive collaboration and data sharing to cut waste in the U.S. food system. Starbucks is…
News February 5
Bankrupt Bargain Hunt to Close All 92 Stores
Bargain Hunt, which bills itself as “The Greatest Extreme Savings Store on Earth!,” will be offering even steeper discounts during going-out-of-business sales at all 92 of its stores. The Nashville-based…
News February 5
Walmart Buys Pittsburgh-Area Mall for $34 Million
In what is likely a first for a U.S. retailer, Walmart has purchased a shopping mall — the Monroeville Mall and Annex in Monroeville, Pa. Walmart paid developer CBL Properties…
News February 5
Janie and Jack Aims to Become One-Stop Kids’ Shop with Addition of Third-Party Marketplace
Childrenswear brand Janie and Jack is launching a third-party marketplace, in partnership with Mirakl, to expand its online offerings beyond fashion and into home furnishings and décor, toys, health and…
News February 5
Foot Locker Opens First ‘Reimagined’ Kids’ Store in the Bronx
Foot Locker has opened its first standalone Kids Foot Locker “Reimagined” store at the Bay Plaza Shopping Center in the heart of the Bronx in New York City. The new…
News February 5
The Cost of Pricing Perception: It’s Not Cheap! Why Retailers Can’t Afford to Ignore Customer Price Dissatisfaction
As the retail landscape becomes increasingly competitive, ensuring that pricing feels fair and transparent has never been more vital. In an age when shoppers are armed with more information and…
Executive Viewpoints February 5
How Emotional Insights Transform Your CX Strategy
When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a map — a tool to visualize the entire journey, from initial awareness…
Executive Viewpoints February 5
How Coach and Sephora Use Data to Drive Design Innovation
Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations, according to Retail TouchPoints research. But retail organizations are gathering more data…
Features February 5
