Retail TouchPoints

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Building International Success Via Localized Personalization

Achieving meaningful levels of localization and personalization is difficult enough when a retailer is operating in its own home country. Those challenges are multiplied many times when the retailer goes…

Editor's Perspective February 16

Fraud-Related Expenses Consume 20% Of Digital Goods Sellers’ Budgets

Digital goods retailers — online merchants that sell goods that are stored, delivered and used in an electronic format — have their work cut out for them when it comes…

News February 16

Steven Alan Switches Strategy To ‘Mobile-First’ Even Within Its Stores

With mobile spending in November and December 2015 increasing 59% from the same period in 2014, reaching $12.7 billion, it’s ever-clearer that retailers must capitalize on making their mobile experience…

Features February 15

Millennial Methods: 3 Ways To Train The Next Sales Generation

By Kevin Cundiff, Fortegra Your workforce is evolving. Are you? Today’s culture of immediacy has completely changed the way Millennials take in information and communicate what they’ve learned. As a…

Executive Viewpoints February 15
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Toys ‘R’ Us Promotes Joe Venezia To Global Store Operations Post

Toys ‘R’ Us has promoted Senior VP of Store Operations Joe Venezia to the post of Executive VP of Global Store Operations, effective February 22. Venezia will take on responsibility…

News February 12

Whole Foods May Triple Current Store Count To 1,200

No one could accuse Whole Foods of being timid about its growth prospects. The supermarket chain foresees operating 1,200 stores in the U.S. by 2021, which would be nearly three…

News February 12

Three Proactive Steps to Close the EMV Awareness Gap

By Mark Bergner, Worldpay  As October 2015 came and went, fraud liability not-so-silently shifted to U.S. business owners whose POS devices are not equipped to accept chip card payments. According…

Executive Viewpoints February 12

Location-Based Technology: Plotting The Right Course

The potential opportunities available through location-based services (LBS) are transforming the retail industry and are essential to delivering enhanced customer experiences in 2016 and beyond. Cracking the Code: Deciphering Retail…

News February 12

When Gearing Up For Valentine’s Day, Don’t Fall In Love With Stereotypes

As retailers prepare for Valentine’s Day this week, they should be sure to monitor purchasing trends before basing potential sales off of stereotypes. For instance, 88% of male gift givers…

News February 11
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