Retail TouchPoints

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7 Mobile Commerce Trends To Watch In 2016

As the mobile device continues to become a larger part of shoppers’ day-to-day lifestyles, retailers have to find ways to leverage these devices to boost sales, traffic and conversion rates.…

News March 1

To Marketplace Or Not To Marketplace?

Retailers are clamoring to find new ways to reach their target audience and expand their brand reach. Some are turning to marketplaces to reach this goal. The fact is: As…

Features February 29

The Returns Debate: Is Leniency The Way To Go?

As e-Commerce traffic continues to rise, consumers count on the ability to easily return purchases. According to a study by the NRF, total annual returns were expected to reach $260.5…

Features February 29

Connected Retail: The Promise of IoT

By Oliver Guy, Software AG For me, retail is the greatest industry on the planet. Why? Because it is changing faster than any other industry. Years and years of very…

Executive Viewpoints February 29

Best Buy Abandons Online Marketplace, Citing Low Revenues And Confused Customers

Best Buy has shut down its online Marketplace after a five year run as of Feb. 24, 2016. The electronics retailer plans to invest the Marketplace budget in other areas…

News February 26

Kohl’s To Close 18 Underperforming Stores

On the heels of recent executive level cutbacks, Kohl’s announced it would shutter 18 underperforming stores this year in an attempt to cut costs and balance physical locations with its…

News February 26

Three New Ways To Keep Customers Coming Back In 2016

By Amit Sharma, Narvar By 2017, 89% of companies will compete almost entirely, if not entirely, on customer experience. As you think about where to move the needle in 2016,…

Executive Viewpoints February 26

China Sets The Mobile Commerce Bar High, Demonstrating Room For Growth In U.S.

This past holiday season saw a surprising surge in mobile commerce, which captured nearly a third of online sales. Yet the U.S. is actually still far behind mobile-loving consumers in…

News February 26

Online SMBs Praise ‘Protection Commerce’ As Means To Boost Revenue

More than half (57%) of online SMBs believe attaching commission-based protection plan offerings to items during the checkout could increase annual revenues by as much as 25%, according to data…

News February 25
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