Retail TouchPoints
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Pizza Ranch Generates 780% ROI Through Double-Points Rewards Program
With a mission statement pledging “to give every guest a legendary experience,” Midwestern restaurant chain Pizza Ranch challenges itself to provide the best food and services that keep consumers coming…
Features March 30
Sears Holdings Names New Chief Administrative Officer
Sears Holdings has appointed James P. Andrew as Chief Administrative Officer. In his new role, he will be responsible for the company’s corporate support functions, such as financial planning, business…
News March 29C&A Mexico Selects Flexible Fashion PLM
Fast-fashion retailer C&A Mexico has selected NGC Software’s PLM system to enhance its product development processes. The NGC platform can be deployed as a stand-alone product development solution or an…
News March 29
Brickwork Platform Uses Store-Specific Content To Attract Digital Shoppers
Brickwork has launched a platform designed to help retailers convert their e-Commerce site browsers into shoppers at their brick-and-mortar stores. The software helps retailers drive this traffic by powering digital content…
News March 29
Foko App Enables Photo Sharing With Built-In Feedback Mechanisms
Foko has released a visual messaging app that enables retail teams to share photos when communicating internally, from the company headquarters all the way down to the store level. The…
News March 29
10 Ways Retailers Can Out-Amazon Amazon
When people are asked to identify the undisputed king of online retail, one name quickly springs to mind: Amazon. Although China’s Alibaba is technically bigger, Amazon rules as the global influencer…
Executive Viewpoints March 29
Multicultural Touch Points: A Lesson In Understanding, Communication And Data Science
As retail marketers, we tend to think about touch points in terms of hitting the right audience at the right time. However, there are underlying components that make up an…
Executive Viewpoints March 29
How Mobile Is Reshaping the Entire Shopping Experience
A data explosion has already been reshaping the retail industry as companies bring together point-of-sale data, web site traffic, marketing numbers, transactional data and more. But analyzing all this information…
Executive Viewpoints March 29The 3 Basics Of Customer Service We’re Probably Not Getting Right
By Debbie Hauss, Editor-in-Chief Recently I had the opportunity to listen to an inspiring presentation by Horst Schulze, Founder of the Ritz Carlton Hotels and, more recently, Capella Hotel Group.…
Executive Viewpoints March 29
