Retail TouchPoints

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Fraud Percentages On The Rise, With Mobile The Most Vulnerable

As retailers embrace new payment mechanisms geared to online, mobile and international commerce, they must be aware of key pain points and current fraud trends. According to the 2016 LexisNexis…

News April 19

Chairish Auction Puts Spotlight On Design Influencers

Online marketplace Chairish has partnered with retail tastemaker, blogger and designer Emily Henderson to launch the first in a series of Chairish Auction shopping events. Through the auction, Henderson will…

News April 18

Does Facebook Messenger Signal More Automated Customer Service Ahead?

While social media has become an important retail vehicle for marketing and consumer engagement, Facebook’s new API for Messenger brings a different twist to the concept of retail customer service.…

News April 18

4 Ways To Improve The Cross-Channel Customer Experience

By Kali Kasprzyk, Echidna Google the phrase omnichannel for retail. The articles on this topic and stats around it are mind blowing. And still, most retailers don’t employ a true…

Executive Viewpoints April 18
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Sailthru Acquires Carnival To Enhance Cross-Channel Personalization

Customer Retention Cloud provider Sailthru has acquired Carnival, maker of a mobile marketing automation platform. The acquisition will allow Sailthru to give brands such as JustFab and TaskRabbit the ability…

News April 18

Jenny Yoo Grabs Real-Time Data With PLM Solution

Awful, garish bridesmaid dresses may be a staple of comedic films, but they’re not so funny in real life. Since 2002, Jenny Yoo Collection has offered stylish, understated apparel for…

News April 18

In-Person Interactions Rev Up Advance Auto Parts Rewards Program

For the third year in a row, Advance Auto Parts is pulling out all the stops to bring attention to its Speed Perks customer loyalty program, rolling out an RV…

Features April 18

The New Retail Metric For Success

By David Morin, Prism For the better part of the last several decades, ‘sales per square foot’ has been the holy grail of retail analytics. Especially relevant prior to the…

Executive Viewpoints April 15

‘Ace Is The Place’ That Delivers Comical Twists On Iconic Ad Campaign

Ace Hardware has launched an advertising campaign that puts a twist on its familiar “Ace Is The Place” theme song. While the melody’s lyrics typically say “Ace is the place…

Features April 15
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