Retail TouchPoints

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36 Executives Named 2016 Retail Innovator Award Winners

In its third year, the Retail Innovator Awards honor 36 business leaders who are embracing positive disruption in retail. Retail TouchPoints received more than 100 nominations for its Retail Innovator…

News May 9

Millennials, Gen Z Value Brick-And-Mortar More Than Older Peers

Although Millennial and Gen Z shoppers have been raised with Internet connections, they still appreciate a fulfilling trip to the store. In fact, members of these generations actually believe more…

News May 9

Alice + Olivia Donates Dresses For Prom Season

Contemporary clothing brand alice + olivia by Stacey Bendet has launched its “Buy a Dress, Give a Dream” initiative, a philanthropic promotion in all domestic alice + olivia stores and…

News May 9
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Birchbox Expands Executive Team With Two New Hires

Beauty and grooming retailer Birchbox has appointed Terre Layton as Global VP of Product Management and User Experience, and Fran Gaitanaros as VP of Creative, to help support the company’s end-to-end…

News May 9

Fun.com Boosts Email Conversions Up To 15% With Personalized Offers

When a once-a-year purchase cycle is built into your name, as it is for HalloweenCostumes.com, marketing’s task of retaining customers becomes extremely challenging. “People will buy a costume only once…

Features May 9

Engaging Customers Differently: From Tagline To Reality

The end goal for all retailers should be to achieve “customer intimacy,” according to Aptos CEO and Culture Leader Noel Goggin. During his keynote presentation at Aptos ENGAGE in Las…

News May 8

True Religion Adds Clienteling to Associate-Facing Apple Watch Experience

It’s easy to get lost in the glitz and glamour of new technologies and engagement touch points. While the latest gadgets may look great on the surface, they may not…

Features May 8
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Abercrombie & Fitch Loses COO

Abercrombie & Fitch COO Jonathan Ramsden has stepped down from his position and resigned from the company, effective June 15, 2016. Ramsden’s responsibilities will be assumed by other members of…

News May 6

The 4 Cs for Driving Profit From Returns

By Patrick Allard, Newgistics Whether online retailers like to admit it, returns have always been an important part of selling online. But too often, returns are a customer touch point…

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