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Fully Committed: A One-Man Customer Service Nightmare

The hip-hop musical Hamilton, with its enormous and diverse cast, nabbed all the top prizes at the Tony Awards Sunday night. But a play featuring just one extremely talented actor, Fully Committed, is actually…

Editor's Perspective June 14

Despite Rise In Data Breaches, Retailers’ Confidence In Handling Them Increases

Retailers are gaining confidence when it comes to handling cybersecurity issues even as data breaches continue to increase. As many as 75% of IT professionals within retail believe their organization…

News June 14

Personalization Platform VMob Secures $2.3 Million In Funding

VMob, a cloud-based personalization platform designed for retailers and QSRs, has received $2.3 million in funding from Vix Investments Limited. The company will use this investment to fuel product development,…

News June 13

Aéropostale Catches Second Wind With Lender Financing Approval

Aéropostale has received final approval from a U.S. bankruptcy court to procure $160 million in debtor-in-possession (DIP) financing from Crystal Financial LLC. With the financing, the retailer expects to begin…

News June 13

Recent Trends In Money Counterfeiting: How To Spot Fake Cash At Your Business

By Alex Reichmann, iTestCash Cash is still the most popular way of making payments despite the fact that nowadays people prefer to go cashless or use plastic money. Since 1997…

Executive Viewpoints June 13

$20 Billion Sharing Economy: Competitive Threat Or Opportunity?

What do Airbnb, Uber, TaskRabbit and Rent the Runway have in common? Despite being a diverse sample of businesses that serve and market to consumers in different ways, they have…

Features June 13

Three Ways To Increase Your Email Marketing Performance

By Cynthia Price, Emma With the sheer volume of email flowing into the inbox every day, standing out against the competition can feel futile. Yet, email remains one of retail…

Executive Viewpoints June 10

MCX Pulls The Plug On CurrentC Payments App

Despite its initial backing by retail powerhouses including Walmart, Target and Best Buy, the CurrentC mobile payments platform has run out of juice. A beta test in Columbus, Ohio will…

News June 9

Bon-Ton Focuses On Digital User Experience

Seeking to improve the customer digital experience and quickly identify web and mobile site performance issues, The Bon-Ton Stores will deploy Catchpoint Systems’ Synthetic (Active) Monitoring end-user experience monitoring (EUM) solution.…

News June 9
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