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Holiday Off-Price Sales Forecast 2017 Retail Trend
By Jasmine Glasheen, Off Price Retailing Magazine Retailers made their numbers during the final hour of the 2016 holiday season. Last-minute holiday customers were holding out for savings, making Friday,…
Executive Viewpoints February 13Calyx Flowers Replaces ‘Robotic’ Service Reps With Retention-Focused Call Center
When Mark Ranalletti and Kap Wallingford purchased Calyx Flowers in summer 2015, the husband-and-wife team sought to pivot the online flower seller from a customer acquisition-focused brand to a customer…
Features February 13Chatbot Acceptance Rises, But Human Backup Still Preferred
Shoppers are getting accustomed to the idea of using of chatbots as a customer service tool, and some even prefer it, according to new research from Aspect Software Research. In…
News February 10Square Debuts Retail POS App
Mobile payment company Square has announced the launch of Square for Retail, a package of POS tools for retailers that includes:
News February 10Pinterest Rolls Out Search Ads
Pinterest has introduced a Search Ads feature, giving retailers a new way to reach the social network’s 150 million monthly users. The new offering, in partnership with Kenshoo, includes keyword…
News February 10Runtastic Generates 8 Million App Opens With Personalized Content
Mobile apps are an effective way to engage with users and generate brand awareness, but as consumers become more tech-savvy, they become more demanding and want to be able to…
Features February 102017 Retail Trends To Reflect in Your E-Commerce Strategy
By Frida Cooper, Intelligence Node Statistics show that there has been a 15.8% growth in the number online consumers in UK over the past few years, not to mention the…
Executive Viewpoints February 10Lidl CEO Steps Down
In the midst of an aggressive expansion in the U.S., Lidl has announced the sudden departure of CEO Sven Seidel due to differences over strategy, according to multiple reports. The…
News February 9Bad Times At Macy’s And Sears Mean Good Times For Dollar General And TJX
The mass store closings and divestitures occurring at Macy’s and Sears have been a rude awakening for the two iconic retailers, with the brands scrambling to maximize whatever value these…
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