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Behind-The-Scenes Look: How To Start Preparing For Successful Holidays
As the trees come down and the decorations are boxed away, smart retail brands are already working away to leverage their holiday sales data to plan for the next holiday…
Executive Viewpoints February 14
Messaging Mavens: The Utility Of Chatbots Across Demographics
We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging and fast-moving, with players as diverse as Sephora and StubHub. With the ability to exist…
Executive Viewpoints February 14
Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties
Even though the brunt of product recalls falls on manufacturers, retailers have an obvious stake in quickly and efficiently clearing recalled products from their shelves. Retailers are ultimately responsible for…
Executive Viewpoints February 14
Top Tips To Drive Targeted E-Commerce Traffic
The continued growth of e-Commerce has switched the roles of “supply” and “demand” within retail. Brands must now pursue consumers via every available digital touch point. Moreover, retailers need to…
News February 14
Kustomer Debuts Shopper-Centric Support Platform
Kustomer has released a customer-centric support platform designed to unify shopper conversation, e-Commerce transaction data and customer tracking events, all in one interface. Kustomer built the solution specifically to address…
News February 14
CitiXsys Releases iVend Optical Retail
CitiXsys has unveiled the iVend Optical Retail platform, a solution designed to enable optical retailers to efficiently operate a business that provides vision prescriptions, fashion frames, prescription lenses, contacts and…
News February 14
With $187 Billion At Stake, Don’t Neglect Employee Productivity Investments
If retailers aren’t already investing in employee productivity, they should start now. They could collectively be missing out on as much as $187 billion, according to research from Cisco. Just…
News February 14Payless Mulls Closing 1,000 Of 4,400+ Stores
The store closing bug has claimed its latest victim, with Payless ShoeSource reportedly shuttering as many as 1,000 stores as part of a restructuring plan, according to Bloomberg. The discount…
News February 13
Can Lagging Luxury Brands Stage A Comeback In 2017?
Department stores’ woes have captured the headlines, but unfortunately they’re not the only ones on the sea of troubles. The worldwide luxury market is projected to grow only 1% to 2% in…
Editor's Perspective February 13
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