Retail TouchPoints

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Global Commerce, Mobile Initiatives Top E-Tail Challenges In 2017

In an exclusive pre-event Q&A with Retail TouchPoints, eTail Division Director Lori Hawthorne shares her insights on the top trends and technologies that retailers need to focus on in 2017.…

Executive Viewpoints February 15

Walgreens CIO Quits To Form Marketing Startup

Walgreens Chief Digital Officer and CIO Abhi Dhar is leaving the company in March to form an online marketing startup. The unnamed startup will provide “a marketing platform for retail…

News February 14

Can Gap’s Virtual Dressing Room App Reduce Returns?

Return rates as high as 30% to 40% have been a long-standing challenge for online apparel retailers. Gap‘s new DressingRoom app, which uses augmented reality (AR) to help shoppers see…

Features February 14

Sunglass Hut Localizes In-Store Experience

Sunglass Hut has enabled stores across Australia and New Zealand to localize and personalize merchandising, with the goal of creating shopping experiences that feel custom-tailored for each location. The retailer,…

News February 14

ALDO Group Transforms Supply Chain To Support Operations Planning

The ALDO Group has deployed Logility Voyager Solutions to support its sales and operations planning and supply chain transformation initiative. The footwear and accessories manufacturer/retailer operates an omnichannel supply chain that…

News February 14

Can Lagging Luxury Brands Stage A Comeback In 2017?

By Glenn Taylor, Senior Editor Department stores’ woes have captured the headlines, but unfortunately they’re not the only ones on the sea of troubles. The worldwide luxury market is projected…

Executive Viewpoints February 14

Behind-The-Scenes Look: How To Start Preparing For Successful Holidays

As the trees come down and the decorations are boxed away, smart retail brands are already working away to leverage their holiday sales data to plan for the next holiday…

Executive Viewpoints February 14
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Messaging Mavens: The Utility Of Chatbots Across Demographics

We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging and fast-moving, with players as diverse as Sephora and StubHub. With the ability to exist…

Executive Viewpoints February 14

Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties

Even though the brunt of product recalls falls on manufacturers, retailers have an obvious stake in quickly and efficiently clearing recalled products from their shelves. Retailers are ultimately responsible for…

Executive Viewpoints February 14
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