Retail TouchPoints

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NGC Software Unveils Advanced Quality Module

NGC Software has introduced the Advanced Quality Module, a tablet-based software application that enables quality control managers to conduct audits at the manufacturing facility. The application can integrate with product…

News February 21

Inkling Releases Mobile Store Ops App

Inkling has launched a store operations app to enable retail managers to digitize paper-based procedures and processes. The app is designed to modernize store operations processes for mobile-ready use, uphold…

News February 21

The 4 Most Overlooked Touchpoints In Online Retail

Over the past decade, retailers have poured tremendous amounts of resources into creating and maintaining their e-Commerce sites, embracing the opportunity to sell their products online. With the explosion of…

Executive Viewpoints February 21

A Lesson On Why Individual Incentive Programs Don’t Work

By Steven L. Blue, Miller Ingenuity This past holiday season, I was shopping at a large retailer for a Christmas gift for my wife. My daughter and I talked to…

Executive Viewpoints February 21

Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales and customer loyalty. If retailers fail to meet…

Features February 18

Lean UX, Data-Driven Insights Top Mobile Trends In 2017

As mobile continues to gain a greater role within retail, brands must focus on five major trends in 2017, according to a report from DMI. Trends that may impact mobile…

News February 18

Stratix To Support Verifone Payment Devices

Managed mobile services provider Stratix Corporation announced it is now an authorized Verifone Estate Manager Technical Support Center. Stratix will support Verifone payment devices for enterprise customers through the company’s…

News February 17

GNC Takes $433 Million Loss Amid Mass Rebranding

GNC’s furious attempt at a turnaround is not looking promising. The retailer reported a net loss of $433 million in Q4, demonstrating that the brand will need more than a…

News February 17

Ralph Lauren Picks First CMO As It Moves ‘Forward’

Only weeks after CEO Stefan Larsson said he would step down from the brand in May due to creative differences, Ralph Lauren has hired its first Chief Marketing Officer. Jonathan…

News February 17
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